I'm very happy with the service at this dealership and make the drive from Boston, even though there are other dealers closer to my home. The customer waiting room is well stocked and has a nice relaxing TV viewing or work area. They also arrange transportation if I have to leave my vehicle.

Excellent service for my Jeep. They me informed as to what the issues were and completed the repairs in a timely manner. Everyone was nice and my Jeep was returned clean. Thank you all!

The experience was the BEST. They are now officially my go to people whenever I need something done. My car wouldn't start with the remote starter and after having about 3 different quotes and 3 different uneducated guesses what was wrong took it to Lawless jeep and not only did they fix the issue I didn't have to give up my first born to pay for it. John in service area I thank you.

Had my car serviced at their facility which I leased my car there too. The gentleman at the desk was professional and kind. Overall I have been happy with my experience at Lawless Jeep, in Woburn.

The receptionist was very attentive to my needs and informing continually when car would be ready. It was a very pleasant experience at Lawless. Will be coming back for all my service and buy my lease car when lease is up.

My 2018 Cherokee Limited check engine light came on two weeks ago. I brought the vehicle in to have it checked out. I dealt with a great gentleman,James, the Service Director at Lawless. Long story short, my Cherokee Jeep had a leak in the cylinder head. This caused my engine gasket to fail. While the jeep was at Lawless, James was very professional keeping me in the loop as to what the technician was finding as they were troubleshooting to make sure there was no further damage to my engine. James returned all my phone calls and was kind enough ...

I recently had some routine maintenance done on my 2019 Grand Cherokee. ( front and rear brake service). I was completely satisfied with intake and completion expectations. Excellent value and “nascar pit crew” like experience. Totally customer focused service from the valet, techs and service management alike!

I have now purchased two Jeep Cherokees from Lawless. Very professional and polite. When I went to pick up the car it was ready to - quick and easy. I would highly recommend Lawless to anyone looking to purchase a Jeep.

Great service department, Frank Mutz is very knowledgeable and was super helpful throughout my visit. I would recommend to anyone that asked. I always go here for all my jeep needs.

Exceptional service-Took car if my car same day it was towed and I had car back by end of day!! Have also used service in past -perfect as well