The service department at Lawless went out of its way to take care of me. I drive a high-mileage, special-needs vehicle that, on paper, did not fully meet Lawless's own criteria for eligibility of service. But they took it in anyway and established themselves as my truck's "primary care doctor" so to speak. John and Christine are smart, friendly, and dedicated service advisors who either get it right the first time, or make it right at first complaint.

Excellent costumer service. John from service was very helpful and he is very kind.

Amazing experience at Lawless Jeep! I found a car I was interested in on CarGurus, e-mailed Lawless and heard back right away. I live an hour away but made the trip to Woburn. The car I wanted to test drive was waiting out front ready for me. Rami the sales rep was SO friendly, knowledgeable, helpful and not pushy at all. Everything about this car dealership surpassed my expectations. They wanted to work with me to get me the car I wanted, at the right price, and gave me a good price for my trade in. I have been to ...

I brought my car in for some repairs and had outstanding customer service! John went above and beyond to explain what was wrong with the car and what my options were for repairs. They were able to get the car in right away and get the repairs done. Very happy with the customer service and will definitely bring my cars here again!