Customer Testimonials
Very good
I came in for an oil change and the service desk was professional, polite, and accommodating. Other than the hour wait time, it was a very pleasant experience.
Always excellent service. Service rep was very helpful, straight forward and specific.
Efficient for a quick maintenance check, helpful and friendly staff
Junior and all of the employees I interacted with at Lawless were wonderful and I would highly recommend. Junior worked with me to get the exact Jeep I wanted at the best price. Will definitely continue to work with them for cars in the future.
Awesome staff. Great vehicles. Will be coming back
Customer service was fantastic! Extremely easy and efficient!
Staff was knowledgeable and friendly.
Lawless is a great dealership, the service is wonderful. Thanks!
Service center was helpful and efficient. Took care of the issues very rapidly. Staff was very nice and professional.
I made an appointment to have my car checked out, the best people. Ed 😉 the best ! Explained my car situation to me. Loved him funny, smart and sweet. My car is good and my experience was good. Great people, great service !
Went to get a new fob talked to John in service was very nice. He came in and showed me what was wrong and the price. He was very easy to deal with and I highly recommend him to deal with me and anyone else again. He certainly knows his job and Lawless should be proud to have him. 10 for him Thanks Ellen
John at Lawless Chrysler Dodge Jeep Ram was very helpful. He was able to squeeze me in a day early for my cars oil change and tire rotation. Great experience
Very knowledgeable and professional. Appointment was timely
Nothing but good things to say. Painless experience and I am happy with my purchase
I was very pleased with Lawless Jeep and the work they did for me on my car. Everyone is always so friendly and I know my car is in very good hands!
I’m very impressed with Lawless Dodge. Very polite staff. I shopped around to different dealerships to have my service done and they have bent over backwards numerous times for me. Highly recommended.
did my airbag recalls
Very professional from start to finish - excellent price, transparent and fast. What else could you ask for in a dealership?!
Courtney and Dylan were so helpful and friendly!
The easiest most friendly staff to deal with at a Service Dept at a Car Dealership in all my years.
My experience at Lawless was great! John my service advisor was wonderful. He waited for me to pick up my truck. He got off at 6pm and I wasn't able to pick it up until 7pm and he waited and explained everything they had done to my Durango. I would recommend lawless to anyone!!
Excellent service
The whole Lawless team was absolutely amazing. This has been the easiest and most efficient car buying process I have ever experienced. I interacted with their internet team going through the numbers, scheduled a test drive - car was waiting for me in the front with my name on it (impressive). Rami was my salesmen and was great to work with. Ray was the business manager and he was great dealing with me (LOL). He was experienced, funny, and helped me through the process with some great advice. Thank you Lawless for making this process easy!
They were helpful, compassionate, thorough, and speedy. 10/10 would recommend.
I just started bringing my Ram 2500 truck to Lawless. I will continue to come here, and bring my car here as well. The folks here were friendly, helpful, and gave me details about how to winter over my truck when it gets garaged for a couple of months.
Service was very easy to book and I was treated well. All my concerns were addressed
All of the service personnel were friendly and helpful. Offered me a ride home or a very nice waiting room. I walked since I live nearby. The maintenance went well with no issues. I’ve gone here for service about 10 years.
Very professional. Kept me informed of process. Great visit
Excellent service, the initial services for the car were included in the price and were completed quickly and professionally
The service was great!
That was my first experience of regular maintenance suggested by the dealer. It is a flawless maintenance although the technician did not know how to clear the alert message on the dashboard about inflating tire or the message will disappear on its own. The alert message is still on, after I have driven tens of miles…
Place was great! Courtney kept me updated throughout the entire process, which was super helpful in coordinating my work schedule & getting to my appointments. Thanks again!
Everything ran smoothly and easy. Appreciate the friendly service and answers to my questions
Was pleased with the service performed
Staff are so courteous and knowledgeable. I wish I met them before and had my appointment.
First time I used there services and I’m very happy with the work they provided! Staff was friendly, quick, and efficient.
The service department at Lawless went out of its way to take care of me. I drive a high-mileage, special-needs vehicle that, on paper, did not fully meet Lawless's own criteria for eligibility of service. But they took it in anyway and established themselves as my truck's "primary care doctor" so to speak. John and Christine are smart, friendly, and dedicated service advisors who either get it right the first time, or make it right at first complaint.
Excellent costumer service. John from service was very helpful and he is very kind.
Amazing experience at Lawless Jeep! I found a car I was interested in on CarGurus, e-mailed Lawless and heard back right away. I live an hour away but made the trip to Woburn. The car I wanted to test drive was waiting out front ready for me. Rami the sales rep was SO friendly, knowledgeable, helpful and not pushy at all. Everything about this car dealership surpassed my expectations. They wanted to work with me to get me the car I wanted, at the right price, and gave me a good price for my trade in. I have been to ...
I brought my car in for some repairs and had outstanding customer service! John went above and beyond to explain what was wrong with the car and what my options were for repairs. They were able to get the car in right away and get the repairs done. Very happy with the customer service and will definitely bring my cars here again!
I have found Lawless Motors to be extremely convenient and very fast for my serving needs. Inspections have been a breeze there and they are always friendly to deal with!
Very happy with the customer service and service in general. I had some warranty work done on my drivetrain as well as a few other things. I got my vehicle back in a timely manner and couldn’t be happier with the results. Very professional job! Kudos to Lawless! Keep on keeping on!
Worked with Junior at lawless Chrysler dodge jeep & ram . He made the process of buying my car quick and easy, he was very reliable answering questions and got me in my new vehicle as quick as possible. Would definitely recommend coming here!
Great service
Antonio and his team are awesome!
Very good experience. Tony and his team does a very good job. Highly recommend.
Always very accommodating to our schedule. Very professional.
John. Was courteous and very helpful. Provided transportation to and from dealership. Very satin with my service.
John was great.Answed all my questions about the crack in the rear diff. of my cherokee. Took an extra step to let me inspect it. Great service. It has less than 62k miles. Oh well. Thanks
Up to my expectations
All the representatives were so helpful and truly went the extra mile to help me and purchase my Jeep!
everyone was very welcoming and no pressure. we worked with Tofik and Albi and they were both great! i would definitely recommend Lawless
I would like to to give junior desouza my a class 5 star rating for customer service prompt actions great customer interaction.I will be returning in the future to purchase another vehicle from him thanks again Junior.
Great dealership to work with, Junior in sales was detailed, honest and thorough. I would recommend them, and particularly Junior. Drew
Lawless was great. I had my car towed there on a Sunday night. They called me in the morning to discuss what their schedule looked like for fixing it, then called back when they were finished with the work. They even sent a car to pick me up and bring me to the service center when my car was ready. They were kind and communicative throughout the interaction.
Junior did a great job. He made the process easy and what personable
Tony at the Main St location is the best
The team at Lawless was quick and efficient, and both Tom and John were very nice and helpful. The waiting area was stocked with snacks and drinks and I could work remotely while I waited for my car service to complete.
Awesome dealership from start to finish. Incredibly personal staff throughout the organization. Our sales rep Noah truly has great knowledge, personal skills, efficiency, and stays one step ahead to make the process seamless. Can’t say enough good things about Noah and the entire staff over at Lawless. Not a hard sell by any means which I certainly appreciate. I purchased a 2022 Jeep Wagoneer for my wife and she absolutely loves it. Highly recommend Noah and the entire buying experience at Lawless.
The best experience, by far! My salesperson, Chris B, was professional, knowledgeable and went above and beyond with customer service. I traded in my Ford for a Jeep Wrangler (my first ever Jeep). Chris answered all my questions, and helped make the trade in as seamless as possible. He gave me a loaner vehicle while the Jeep was in for service, and he answered all of my calls and emails promptly in a professional manner. Wouldn't buy from anywhere else! Thank you for making this a hassle-free experience! I'd recommend Lawless Jeep to those looking to buy new ...