Customer Testimonials
Our salesman, Tofik, was the easiest salesman I have ever experienced. He allowed us to drive the vehicle ourselves, was extremely knowledgeable on the hybrid model, and it was just an easy experience.
I’m so appreciative of the experience I had working with Junior at Lawless. I bought a pre owned jeep Cherokee and received thoughtful attentive service throughout the process. I would recommend Junior and Lawless to anyone who asks.
Good simple services
Friendly service department, and quick turnaround time for vehicles.
As always work satisfactory. Curtous employees and comfortable waiting room
Very professional team. They always expedite the service the faster they can and provide all the support to customers.
John and the service team had me in and out and my truck finished in a day when no other shop could even take me in for a couple weeks. Can’t thank them enough for the great service and speedy response.
Fast efficient and they always go out of their way to help me!
We met with salesman Danny to look and potentially purchase a used Honda pilot for sale. From the day we reached out to the day of pick up, it was one of the easiest most pleasant car purchase experiences we have been through. We can not say enough about Danny, Steve and Dave, they truly value their customers and want to work with you to earn your trust, very professional and caring. We drove a long way to come here however well worth the trip. We will definitely come back again. Thank you Danny and Steve for all your hard ...
Rami was great! He was extremely kind and thoughtful throughout the whole car buying experience. Rami responded quickly to texts and calls and had a flexible schedule. It was great working with him! I also had a good experience working with the other employees at Lawless! Thank you to Junior for walking me through all the features the Wrangle had to offer!
Jon was wonderful with accommodating my needs. Waiting room is very comfy with free wifi, tv, water and snacks. Oil change was quick. I will definitely make this a place to return for future issues with my dodge challenger!!
What a great experience! I went into Lawless Used Car care and I was greeted by a smiling face, Antonio listened to my questions and gave me an appointment in a very reasonable time line. All of the personal took care to do the nessasary work. I left there with a smile too.
The experience was very pleasing. From the professionalism to the great customer service and the hospitality while I was waiting in their lounge. The kept me updated via text messaging and also came into the customer lounge to inform me of the status of my vehicle. Great customer service!
Good experience at Lawless. Jeep Wrangler in for service. Staff were friendly, efficient and helpful.
It was my first time going there. Everything was great. They fix my car in a timely manner. Steve and Courtney were great. Thank you
Very easy to work with. Satisfied with the deal. People are friendly and professional.
Great customer service! Easy getting an appointment.
Great Customer Service. From start to end of my purchase process Amin and Ray were amazing! Kudos to the team
Tony was great and kept me informed during the repair.
Customer Service is Always Amazing.
First time using the Lawless Service Department. I must say that it was TOP NOTCH!!!! Service Advisor John McDermott was overall phenomenal !!!! I’m on my 3rd Wrangler and 2nd Grand Cherokee. If the Sales Department is as good as the Service Department I will MOST DEFINITELY be changing to the Lawless Dealership!! Thank You!!! Great Job!!
Always fast and reliable service
We appreciate it really much the way people treat us so well in there !!
Prompt and quality service
Amin and the rest of the Lawless team were very helpful in the car buying process. I appreciated their patience and their customer service.
Service advisors were fantastic. Was in and out in 30 mins!
Great job and service!
Outstanding Experience! I bought my car at the beginning of this year, and the experience has been nothing short of amazing. From the moment I walked into the dealership, the team was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to understand what I was looking for and helped me find the perfect car. Recently, I took my car in for service, and once again, the experience was outstanding. The service department was efficient, thorough, and went above and beyond to ensure my car was in top condition. The attention to detail and ...
Great service delivered by a great team.
Head and shoulders above other dealerships in the area. Best dealership experience I’ve had in massachusetts. Nice people, on time, great service. Would recommend.
I had great service
Purchasing a vehicle with Lawless was smooth and seamless. Junior in sales helped facilitate the purchase and he was great.
Service staff has been very friendly and communicative. so far I would say this is the best dealership for service that I have experienced in 25 years.
Great - Amin was excellant as was the manager of your inspection facility Antonio
Friendly and great service!
Lawless CDJR worked through a very difficult problem with a brand new Grand Cherokee and spend considerable time money and resources to get my car back on the road. Great job!
Friendly
Highly recommend Lawless John was friendly, knowledgeable and kept me updated on vehicle status and once completed.
Outstanding service. Came in for my jeep gladiator and an issue that no one else had been able to fix when it came to noise and steering. When I arrived the check in process was excellent, the Lyft ride was excellent and when the vehicle was ready it was excellent. They fixed the issue in less than 24 hours and I am a very satisfied customer. This will be my go to place from now on for all jeep service.
Great and friendly customer service! My oil change was quick and done in the amount of time they quoted!
Christine was great. She dealt with my warranty company and got everything done in a timely manner
This was a great experience! Junior was 10/10 from the moment I walked in! He was very kind, understanding, and was able to work with me through anything and explain everything to me!
Long time to get an appointment. That was disappointing but the customer service was great!
We were looking for a specific car and found it at Lawless. It was our first time shopping there and we found them to be knowledgeable and friendly. They took care of all the details— including the ‘incentives’ and rebates—for us. We worked with Angel and he made sure the entire transaction ran smoothly.
For some reason, the computer schedule did not show my appointment despite receiving a confirmation. John was very accommodating and able to fit me in. Service was prompt and turnaround time quick.
Wonderful experience with Lawless in getting my first Jeep, especially Minnesota Mike and Keith, who were a great help throughout the process. I'm looking forward to customizing my Jeep there.
Great service! Oil change and tire rotation done in short order, thank you John and Jon!!
My experience with Christine at Lawless surpassed my expectations. She was very responsive and was thorough to address a multitude of issues with my car that had piled up over the years. I would recommend coming to the Lawless service department for any issues and will definitely return. Thank you Christine!
I had a great experience at this dealership! The staff was friendly and honest about the state of my vehicle. They took care of the hassle of going through my 3rd party warranty company and they made sure I was able to get back and forth to my job while they had my car.
Highly recommend working with Junior!
Quick service with helpful people
My wife and I went into Lawless to look at a new vehicle for her. We were in a position where we didn't need to make a decision or a new purchase immediately or at all, but wanted to see what our options were. At no point did we feel pressured to "make the sale" and all staff members were extremely welcoming throughout the entire process. In the end we left with a new vehicle having traded in prior and couldn't be happier with the Pacifica or the service we were provided.
Service was professional, courteous and prompt.
Very good buying experience. I didn’t feel rushed. All my questions were answered. Car was made available to me very quickly once I made my decision.
If you are looking for a car, the best person to reach out is AMIN at Lawless dealership in Woburn, Ma. Armin is not only a car seller, he is also an advisor. Amin is easy to talk to. He answers all of my question, this with precision. He has knowledge in what he is doing. I will always recommend AMIN !!!
Everything was great
Great car buying experience!!
Awesome dealership from start to finish. Incredibly personal staff throughout the organization. Our sales rep Noah truly has great knowledge, personal skills, efficiency, and stays one step ahead to make the process seamless. Can’t say enough good things about Noah and the entire staff over at Lawless. Not a hard sell by any means which I certainly appreciate. I purchased a 2022 Jeep Wagoneer for my wife and she absolutely loves it. Highly recommend Noah and the entire buying experience at Lawless.
The best experience, by far! My salesperson, Chris B, was professional, knowledgeable and went above and beyond with customer service. I traded in my Ford for a Jeep Wrangler (my first ever Jeep). Chris answered all my questions, and helped make the trade in as seamless as possible. He gave me a loaner vehicle while the Jeep was in for service, and he answered all of my calls and emails promptly in a professional manner. Wouldn't buy from anywhere else! Thank you for making this a hassle-free experience! I'd recommend Lawless Jeep to those looking to buy new ...
This dealership is, by far, the best in the area. As a long time customer with Lawless and several purchases, I find them easy to work with and always willing to explain the details of work to be done on my Jeep. Having just met Chris in the used car area, I can see that the exceptional way of dealing with customers and their needs will be in place for the future. Going the extra mile with automobile dealerships is rate today and that is the reason I return to Lawless always. Thank you Steve and John.